Frequently asked questions.

We buy gold and silver in several forms, including investment coins, bullion, selected jewellery and other precious-metal items. Send a photo on WhatsApp if you are unsure whether your item qualifies.

A specialist identifies the metal, tests its purity, weighs it and considers its form and condition. The offer is then calculated against the applicable live market reference and Tri Metals' confirmed buying rate.

No. Website prices, charts and calculator results are indicative only. A final offer can be made only after the item has been inspected, tested and weighed by Tri Metals.

No. You may decline the offer and keep your item unless you have separately accepted a binding transaction.

Availability changes. The website gallery shows examples from the Tri Metals gold and silver range. Contact a branch for current stock, specifications and a confirmed quote.

Collection or delivery options depend on the product, value and destination. A Tri Metals specialist will confirm the available method, applicable charges and security arrangements before an order is finalised.

International metal prices and exchange rates move continuously. Purity, weight, product type, condition, premiums, taxes and transaction costs may also affect a final buying or selling price.

Choose either Witbank or Nelspruit from any WhatsApp button. If you are unsure, select the branch that is closest to you and the team will assist or redirect your enquiry.

Yes, Tri Metals offers selected diamond and gemstone removal services. The team will first assess whether removal is suitable and explain the process and any applicable cost.

No. Market information is general and educational. It does not consider your personal circumstances and should not be treated as financial, tax or investment advice.